Online Support Case Form

Thank you for contacting us.       Our Brands include Oxford Baby, Soho Baby & Ozlo Baby.

Please fill out the form below and we will get back to you as soon as possible.
Required FieldSubject Line 
Please describe in a few words the reason for your inquiry
Required FieldPlease select the reason for your inquiry 
Required FieldPlease provide details 
Required FieldDo you need Replacement Parts? Yes / No 
If yes, In order to expedite processing, please provide the Item #, Date of Production & Factory Code along with any pictures of the damaged or missing Item in the Attachments Section below.
Required FieldEmail 
Required FieldFull Name 
Ship to Address Line 1 
Ship to Address Line 2 
Ship to City 
Ship to State 
Ship to Zip/Postal Code 
Required FieldCustomer Phone Number 
Date of Purchase Pick
Purchased From 
Please see the White Sticker on the back or side of the furniture for the following information:
Item # / Model # 
Please select the Item / Model #.
Date of Production Pick
Please enter Date of Production associated with the Item.
Factory Code 
Please enter Factory Code (2-3 digits following the date).
Images 
Please zip together a copy of your receipt and all images of the damaged item(s) & attach. All the files to zip should be located all in one folder.
1 Click on the files while holding the Ctrl key down to select the files. 2 Right Click on the highlighted files. 3 Select Send to > Compressed Zipped Folder. 4 Select the new Zip File to upload.

Please hit the submit button when complete and we will get back to you shortly.